Get in Touch With Us

Got a question about something you've read on Non Gamstop Casinos, spotted an error, or want to suggest a site we should look at? This page covers the best ways to reach us and what we can help with.

How to Reach Us

Email is the best way to get in touch. We read every message that comes through and aim to reply within two working days. You can write to us anytime, whether it's a quick question or something more detailed you'd like us to look into.

A short note on what your message is about helps us route it to the right person and get you a useful answer faster, rather than a generic one.

What We Can Help With

  • Questions about casinos not on Gamstop — how they work, what makes them different from UK-licensed sites, or anything you've read on our comparison page for trusted non Gamstop casinos UK.
  • Corrections — bonus terms, offer details and site line-ups change often. If something on the page looks out of date, tell us and we'll check it.
  • Suggestions — if there's a new non Gamstop casino, a payment method, or a game type you'd like us to cover in more depth, we're glad to hear it.
  • Rating and ranking queries — if you're curious why a brand like Betmica or Kikibet sits where it does in our list, we're happy to explain the criteria behind it.
  • Partnership or editorial enquiries — for operators or industry contacts wanting to introduce themselves, please outline who you are and what you'd like to discuss.

What We Can't Do

We're an independent information and comparison site, not a casino operator or a customer support desk for any brand listed here. That means we can't process deposits or withdrawals, access anyone's player account, or intervene in disputes with a casino. For account-specific issues, the relevant casino's own support team is the right first contact.

If you're contacting us because gambling has become a worry for you or someone close to you, please say so in your message. We can point you towards general information on managing play and on self-exclusion tools, including how these apply to sites operating outside the Gamstop scheme. All the content on this site is intended for readers aged 18 and over.

What Happens After You Write to Us

Every message is read by someone on our team, not answered by an automated system. We aim to respond within two working days, though this can stretch slightly at busy times. If your query needs more research — for example, checking a specific bonus term or a site's current offer — we'll let you know if it will take a little longer.

Help Us Keep the Site Accurate

Our reviews and rankings are built on research into things like welcome offers, game selection, payment options and how each brand presents its terms. Reader feedback is a genuine part of keeping that accurate, so if something doesn't match what you've experienced on a listed site, we want to know. This doesn't change how any brand is ranked — commission arrangements never decide position — but it does help us keep the page useful and current for the next visitor.

Thanks for taking the time to read this far. We look forward to hearing from you.